Shipping

What are your shipping cost, methods, and times?

USA

Shipping costs:

$5.95 (Free on orders over $50)

Shipping time: 

All orders are shipped within 3 business days with tracking. USA orders are shipped via USPS First Class Mails or FedEx Smart Post. It can take up to 3-5 business days from ship date for your order to arrive. If you still not have received your purchase after 1 week from the expected date to arrive, please contact us via customerservice@toughvegan.com .

Please note: We are not responsible for any lost, stolen or damaged shipments. However, we will do everything in our power to help you solve the case.

International 

Shipping costs:

Shipping cost for international can be found at checkout. Prices vary.

Shipping time Canada:

Production time takes between 24-72 hours. Orders to Canada are shipped via USPS Priority Mail including tracking. Expected shipping time from ship date  is 8-14 business days.

Shipping time International:

Production time takes between 24-72 hours. International orders are shipped via USPS Priority Mail, DHL, or UPS including tracking.  Expected time of arrival can vary from 18-24 business days from ship date, depending on the distance between the USA and your country. In general, orders to Europe usually take up to 10 business days from ship date.

Please note: Tough Vegan is not responsible for shipping delays caused by customs and is not responsible for any customs duties or taxes. We are not responsible for any lost, stolen or damaged shipments. However, we will do everything in our power to help you solve the case. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. For more information on customs and duties charges, please contact your local customs office.

Christmas shipping 

In order to ensure that your gifts will be delivered on time for Christmas, your order must be placed before the following dates

USA – Dec 10th 

Canada– Dec 1

International– Dec 1

Additional Info:

In the past, large shipping services like UPS have released “cut-off” dates that indicated when an item needed to be purchased in order to arrive by Christmas. Carriers have openly announced that there are no promises regarding cut-off dates for this year. Furthermore, international shipments are not expected to support daily updates for those tracking packages. Then, certain carriers are considering not scanning labels at all in an effort to improve shipping speeds.